Last Updated: October 7, 2026

This Cookie Policy explains how PANNA New Latino Food (“PANNA,” “we,” “our,” or “us”), a brand of PANNA Food Group, uses cookies, web beacons, and related tracking technologies on our website at https://mypanna.com (the “Site”) and our digital ordering and rewards platforms.

Please review this policy in conjunction with our Privacy Policy to understand our overall data protection practices.

1. What Are Cookies?

Cookies are small text files downloaded to your computer, tablet, or mobile phone when you visit a website. They enable web applications to remember your actions, preserve items in your digital food order, protect payment sessions, and provide anonymous analytical data on website traffic and user engagement.

• First-Party Cookies: Placed directly by PANNA to operate our website, maintain your shopping cart, and preserve your login state.
• Third-Party Cookies: Set by trusted technology vendors providing digital services such as payment gateways, online ordering infrastructure, and web analytics.
• Session Cookies: Temporary files that are automatically deleted once you close your browser.
• Persistent Cookies: Remain stored on your device until they reach an expiration date or until you manually clear them.

2. Why We Use Cookies on mypanna.com

We use cookies and digital tracking mechanisms to:

• Maintain your online food ordering cart and secure the checkout process.
• Remember your preferred PANNA restaurant location (e.g., Miami, Doral, Orlando, Weston) and fulfillment type (Pickup or Delivery).
• Keep you logged in to your loyalty rewards account during your visit.
• Protect our web systems and online ordering forms against automated bots, spam, and cyber vulnerabilities.
• Evaluate user interaction with our Latin food menus, catering catalogs, and promotional offers to continuously improve customer experience.

3. Categories of Cookies We Use

4. Third-Party Technologies

To provide our digital dining and ordering experience, we integrate with industry-standard third-party providers:

• Online Ordering & POS Systems: Cookies that power our interactive menus, order dispatching, and delivery logistics.
• Secure Payment Processors: PCI-DSS compliant payment gateways (such as Stripe or Toast) use secure tokens to process transactions safely without storing full card numbers on our site.
• Google Analytics: Helps us understand customer visits anonymously. You can opt out of Google Analytics tracking across all websites by installing the official Google Analytics Opt-out Browser Add-on.
• Cookie Consent Management: Saves your cookie preferences so we respect your choices on subsequent visits.

5. How You Can Control Cookies

You have full authority over the cookies stored on your device:

A. Using Our On-Site Consent Tool

When you visit our Site, our Cookie Banner allows you to click “Accept All”, “Reject Non-Essential”, or customize your preferred cookie categories at any time.

B. Using Your Browser Settings

All major browsers allow you to review, block, or delete cookies through their privacy settings. Please note that disabling essential cookies will prevent the shopping cart, online checkout, and rewards account from functioning properly:

• Manage cookies in Google Chrome
• Manage cookies in Mozilla Firefox
• Manage cookies in Apple Safari
• Manage cookies in Microsoft Edge

6. Policy Updates

We may update this Cookie Policy from time to time to reflect operational, technological, or legal developments. Any revisions will take effect immediately upon posting with an updated “Last Updated” date.

7. Contact Us

If you have any questions or require support regarding our use of cookies and tracking technologies, please contact our team:

PANNA New Latino Food (PANNA Food Group)
Corporate Office: 1130 NW 159th Dr, Miami, FL 33169, USA
Phone: (305) 977-2662 / (954) 707-6752
Email: info@mypanna.com
Website: https://mypanna.com